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CARCHEX: Commentary, coverage and cost (2021)

nicad 11/09/2021 1349

CARCHEX Review

In our opinion:

CARCHEX is an industry leader with over 20 years of experience. We named this company Best for Used Cars because of its many plans focused on high-mileage vehicles. Plus, CARCHEX will cover many cars with up to 250,000 miles on the odometer.

Industry performance

Cover

Affordability

Customer service

p>

Advantages

Over 20 years in the extended warranty business

Partnerships and endorsements from industry leaders

Strong reputation for customer service

< p>Money Back Guarantee

Disadvantages

Limited coverage for luxury vehicles

Additional cost for hybrid vehicles

5

Best for used cars

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One of the best ways to protect yourself against the cost of repairing a vehicle with mechanical damage is with an extended auto warranty, and CARCHEX tops many industry lists for its excellent service and coverage for older vehicles. old. CARCHEX reviews are overwhelmingly positive and after researching the best car extended warranty companies, we think CARCHEX is a solid choice for most drivers.

In this review, we will also explain the warranty coverage available through CARCHEX. as the benefits, the costs and what the company does best compared to its competitors. To see how much you would pay for a CARCHEX warranty extension, get a free quote below.

An overview of CARCHEX

CARCHEX Vehicle Extended Protection Plans

Exclusions

Benefits included

How much does a CARCHEX warranty cost?

How are extended warranty costs determined?

How does CARCHEX protect your Car?

Reviews & Customer Service

Positive CARCHEX reviews

Negative CARCHEX reviews

Conclusion: CARCHEX is best for used cars

FAQ: CARCHEX reviews p>

What types of cars does CARCHEX cover?

Is CARCHEX legit?

Is CARCHEX the same as CarShield?

Are CARCHEX protection plans insured?

Who has the best extended warranty?

An overview of CARCHEX

Generally rated as one of the top extended warranty providers, CARCHEX has been in business since 1999. The company is based in Baltimore, Maryland, and offers five unique levels of coverage, along with additional benefits such as the ability to choose your own repair shop, roadside assistance and a 30-day money-back guarantee in the event of cancellation. .

One area where CARCHEX sets itself apart from other warranty companies and dealerships is its partnerships and endorsements by automotive industry leaders. Some car warranties have one or two endorsements, but CARCHEX offers partnerships with many industry leaders, including:

CARFAX

Bankrate

Edmunds

< p>SiriusXM

DMV.org

Repair Pal

Kelley Blue Book

MADD (Mothers Against Drunk Driving)

< p>CARCHEX Extended Vehicle Protection Plans

As more and more people choose to keep their cars longer, it makes sense to add coverage that lowers the cost of an expensive car repair. CARCHEX protection plans vary by level of coverage and come with additional benefits for drivers, including endorsements from automotive industry leaders.

When choosing an extended warranty for your vehicle, having the right amount of coverage is essential. to get the best value for money. Below is an overview of CARCHEX's five levels of coverage:

CARCHEX Guarantee Plans

Details

Diamond

CARCHEX Titanium coverage is an exclusion plan similar to a manufacturer's warranty. This covers all of your vehicle's systems and components, except for a few parts that are not covered.

Platinum

Below CARCHEX's highest level of coverage is Platinum coverage. This contract still supports repairs to hundreds of listed components, including major vehicle systems.

Gold

Intended for vehicles over 60,000 miles, Gold coverage covers drivetrain systems and items such as brakes, suspension, and steering.

Money

Silver coverage includes fuel systems, electrical systems and seals as well as powertrain.

Bronze

CARCHEX's most basic protection plan includes powertrain coverage and repairs for gaskets and seals in the powertrain.

CARCHEX offers you several guarantee options in each level of cover. The provider is a broker for vehicle maintenance contracts, which means that it partners with warranty providers to provide you with a variety of coverages. This wide range of choices makes it easy to customize a CARCHEX plan to meet your specific vehicle needs, according to CARCHEX customer reviews.

Not all cars will be eligible for every level of coverage or plan. Vehicle eligibility is based on many factors, including your vehicle's age, mileage, and your state of residence.

Exclusions

Even though some protection plans promise repairs for hundreds of components, each extended warranty has its exceptions. Here are some common items not usually covered by a warranty contract:

Wear items like wiper blades and brakes

Regular maintenance like oil changes

Damage caused by owner abuse or negligence

Collision damage

Damage that would be covered by your car insurance policy

Benefits included

The best auto warranty companies will provide their customers with additional perks and perks like roadside assistance. CARCHEX is no exception. As well as coverage levels and contracts for almost any car and any driver, it also offers a long list of benefits, including:

Gasoline delivery

Tow cover

24/7 roadside assistance

Reimbursement of the rental car

Trip interruption coverage

Free SiriusXM for eligible vehicles

Your choice of licensed repair facility

How much does a CARCHEX warranty cost?

Typically, a CARCHEX warranty costs around $100 to $250 per month or around $214 to $730 per year, depending on the term and payment plan. Most CARCHEX coverage plans also require a down payment, which varies depending on your monthly payment plan. Compared to other extended car warranty companies we spoke with, this price is average for the industry.

We called CARCHEX representatives to get quotes for a variety of cars of different makes and ages. Our research teams obtained quotes for two cars operated in Raleigh, North Carolina: a 2018 Toyota Camry with 30,000 miles and a 2013 Honda Accord with 90,000 miles. Here are some of the awards we have received.

Vehicle type

CARCHEX Guarantee

Duration of term

5 years/100,000 miles p>

Franchise

2018 Toyota Camry

Titanium

5 years/100,000 miles

$136.17 for 18 months

$100

2013 Honda Accord

Money

5years/75000miles

$116.09 for 24 months

$100

CARCHEX's highest level of coverage costs a total of $2451, while the lower level plan costs around $2785. In our own 2021 warranty survey, we polled 1,000 consumers and found that most pay between $1,500 and $2,500 for an auto warranty extension.

How are warranty extension costs determined?

Each warranty provider has their own way of determining the cost of a vehicle maintenance contract, but there are commonalities when it comes to price. The cost of a CARCHEX plan varies depending on factors such as:

Contract

Franchise

Cover level

Vehicle mileage and age p>

Vehicle make and model

Existing Factory Warranty Coverage

In general, a new car with less mileage will cost less to cover than an older used car with high mileage. CARCHEX payments can be made monthly or in advance, with monthly payment terms lasting up to two years.

How does CARCHEX protect your car?

A CARCHEX car warranty extension pays the bill for expensive repair costs after your factory warranty expires. You are only responsible for a deductible and a one-time or monthly guarantee payment. Unlike car insurance, an extended car warranty only covers damage caused by defects in materials or workmanship. However, your exact coverage will depend on the CARCHEX warranty you purchase.

CARCHEX Reviews & Customer Service

When your car breaks down, there's nothing worse than a useless customer service line. CARCHEX enjoys high ratings in many customer review outlets, including Trustpilot, Google, and the Better Business Bureau (BBB).

An easy way to know if a company takes care of its customers is to check its BBB. accreditation and rating. CARCHEX has an A+ rating from the BBB, while also being accredited since 2009. To receive accreditation, a company must demonstrate ethical business practices by building trust, being honest and resolving disputes promptly.

Read some CARCHEX customer reviews below.

Positive CARCHEX reviews

“[The] outstanding customer service representative answered all questions. I also spoke with his supervisor, who was very knowledgeable and friendly. I was very impressed with the professional service and highly recommend it to anyone in need of their product. »

– Gerald on Trustpilot

“The person I spoke to was helpful and not pushy. No problem. He made sure I understood things and sent me emails outlining my protection plan. »

– Brian H. on BBB

Negative CARCHEX reviews

“I had a CARCHEX Guarantee with superior coverage. I filed a claim when my shock absorber failed. CARCHEX covers the strut, but not the shock. Although the Mercedes dealer said it was my strut that failed, CARCHEX called it shock and they wouldn't pay for the repair. After a few days of complaints, they decided to make a partial payment. I canceled my contract with them and took over a month to get my refund. »

– Basil C. on BBB

“The waiting time to speak to someone is ridiculously long, I was on hold for almost an hour. This happened several times. The repair shop couldn't stay that long and had to hang up. I wish I didn't have this company. Very disappointed. I wouldn't recommend them to anyone..."

– John T. on Trustpilot

Conclusion: CARCHEX is best for used cars

The combination of affordable, highly rated coverage and customer service makes CARCHEX a top choice for a vehicle protection plan, especially for high mileage vehicles. CARCHEX customer service reviews are positive across the board, so you know they're a trusted supplier with a solid reputation.

If you are still unsure whether a car warranty extension from CARCHEX is right for your vehicle, you should consider your options. In fact, we recommend getting quotes from multiple vendors when shopping. Try calling a few other reputable warranty companies and read our Endurance vs. CARCHEX and CARCHEX vs. CarShield. This way you can be sure you have the right plan at the right price.

FAQ: CARCHEX reviews

We have collected the most frequently asked questions about CARCHEX warranties.

What types of cars does CARCHEX cover?

As an extended warranty broker, CARCHEX can offer plans from several different warranty providers. This gives CARCHEX the best chance of finding a protection plan that works for your vehicle. Many makes, models and ages of cars can be covered by an extended warranty, including: KiaAudiBMWordLexusNissanVolvoDodgeHondaToyotaHyundaiChryslerChevroletVolkswagen

Is CARCHEX legit?

Yes, CARCHEX is a well-regarded extended car warranty provider. The company not only enjoys a high customer satisfaction rating, but is also backed by several industry experts (including CARFAX, Kelley Blue Book, and Edmunds.com).

Is CARCHEX the same as CarShield?

< p>Although both companies operate in the automotive aftermarket industry, they are separate businesses.

Are CARCHEX protection plans insured?

Yes, CARCHEX vehicle extended protection plans are insurance company backed, so you can be confident in your extended warranty.

Who has the best extended warranty?

Our research team has found that independent warranty service providers such as Endurance, CARCHEX and Protect My Car can be a good choice due to their level of coverage and reputation for service. Ultimately, the best extended warranty company depends on the car owner's needs and budget.


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